Sales Training & Courses

Overview

This Service is especially designed for Egyptian Businesses in international industries or international companies who are looking for a partner to train their local employees in International Customer and Sales Standards and requirements. In order to take your business to deal with international clientele it is of utmost importance for local employees to have a deep understanding of differences what is acceptable and best practice in Sales and Customer Service behaviors for the international clientele.

What We Will Do

We will tailor the courses to your business needs, we will first review the current set up and needs you might have. Our courses will deep dive into the cultural differences, why clients might behave the way they do, why they require what they require. Novaserv Infinite Solutions will give the individual taking the course a complete understanding, changing attitudes, challenging current viewpoints. Our workshop is highly engaging and content will be created together. The course will leave the participants with a clear understanding what is Good Customer Service and how to go the extra mile. Remember customer service and sales are the face your company presents to the market and clientele, should always adhere to your Branding. If given consistently it will improve and increase sales and turnover!

Our Promise

Our Team has 25years of personal experience in global customer service, marketing, sales organization and we are specialized to make you stand out if you adhere to these principles. Our course will take a commitment from your side, time and resources, but it might change your dealings in the long run and gives you sustainable growth, targeting dormant international clientele base.

As usual for us we will be honestly and transparently communicate adhering to all our core principles.